Quality and Staffing

Qualifications
Registered General Nurses
Care Workers NVQ3
Care Workers NVQ2
Care Workers (completing NVQ Accreditation)
All care staff enter into a structure of Induction and Training meeting standards legislated under the Care Standards Act 2000
Branch Mangers qualify  to
Registered Managers Award
NVQ 4

Professional Bodies
Licensed for the provision of Homecare
by the
Commission for Social Care Inspection
BS EN ISO 9001:2000
Quality Management Systems
Member of the UKHCA
United Kingdom Homecare Association
Investors in People
REC

Quality

Services are monitored and appraised through structured quality management systems
From branch:
Care Planning
Risk Assessment
Quality monitoring visits
Quality monitoring telephone calls
Spot checks
Care reviews
Comments & Complaints actions
Care Worker Supervision
Care Worker Appraisal
Training reviews
From head office:
Annual Client Survey
Branch Compliance audits
Branch staff supervision & appraisal
Training and development
Operations and Systems support
Click here to enquire now
Or call 0845 600 0949 to be connected to your local branch
Or Email us on homecare@prestige-nursing.co.uk