QUALITY

At Prestige Nursing + Care quality is central to everything we do. It starts with the selection and continuous training of our branch managers and franchisees, continues with the rigorous recruitment and vetting of all nurses and care workers registered to work for us, and ends with our on-going reviews of the service performed to ensure total satisfaction. All of this is backed up by our Service Guarantee, whereby if our clients are not totally satisfied with the service they receive then they do not pay. It is as simple as that.

In 2011 a survey found that 98% of our clients were either satisfied or very satisfied with the service they received from Prestige Nursing + Care. Feedback is critically important to our business, so if you are an existing client and wish to give some feedback, whether positive of negative, about our service then please don't hesitate to contact us.

Finally it is not just our clients who recognise our quality. Prestige Nursing + Care holds some of the most respected awards and standards our industry has to offer, ranging from ISO 9001:2009 accreditation right through to the Investors in People standard. Few nursing and care agencies of comparable size can claim the same.